Reactive and Proactive Service: What’s the Difference?

In the other article, I wrote about the differences between micromanaging and macromanaging and now I’m going to cover the differences between reactive service and proactive service. This was a little harder to do because most of what I could find online was comparing reactive service to anticipatory service, which is similar to proactive service, but not

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You’re Not the Boss of Me! Empowerment Through Submission

I recently had a conversation with my boss that went something like this: Boss: “We’d like you to start doing some of your colleague’s work because you’re caught up and she’s behind.” Me: “I would be happy to help, but I see that none of these things are in my job description.” Boss: “They aren’t,

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How S&M Saved My Life

Growing up my parents were extremely physically and emotionally abusive. I moved out when I was thirteen, but I carried the previous abuse with me wherever I went. It made me cry when I detected the slightest amount of anger towards me, it made me shake and pull away when people waved their hands at

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