Reactive and Proactive Service: What’s the Difference?

This entry is part 8 of 20 in the series Service Submission

In the other article, I wrote about the differences between micromanaging and macromanaging and now I’m going to cover the differences between reactive service and proactive service. This was a little harder to do because most of what I could find online was comparing reactive service to anticipatory service, which is similar to proactive service, but not […]

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